
Credit Product Strategy & Plan Operations- Vice President
- Mumbai, Maharashtra
- Permanent
- Full-time
- Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
- Support Portfolio Manager in Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve Client experience by simplifying the implied support burdens currently borne by clients and coverage staff
- Identification of governance mechanisms / controls to prevent recurrence of issues
- Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs
- Ensure timely completion of projects within the CPSO book of work.
- Support Portfolio Manager in Partnership and Continuous engagement with applicable regional and industry stakeholders in ICM, CB, CCB, Wealth and Risk for effective Issue resolution and Risk Mitigation
- Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
- Ensure ongoing and timely feedback and coaching of and AVP, Associates and Senior Analysts to sustain a strong credit culture and an unwavering commitment to excellence in analysis and execution
- Actively participate in Learning, Development and Training opportunities including instructor led courses
- Support CPSE VoE Engagement, Belonging (DEI), and Leadership scores
- Travel (less than 10%)
- Demonstratable financial services experience, including 9-12 years in Banking or FI Industry
- Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
- Credit Officer (CO) or demonstrating the skills aligned with that designation
- Excellent and thorough knowledge of Credit risk systems
- Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.
- High awareness and adherence to the control environment
- Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units
- Proven culture carrier. Highly effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
- Strong organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
- Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
- Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
- BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject