Payroll Specialist

• Inputs collection and consolidation for payroll and benefit related items
• Managing enrollment of Expats, GMs & Local plus employees to Benefits, liaise with Benefit providers
• Communicate changes to IHG Vendors on employee benefit coverage based on changes to personal/ professional situation includes new hire, termination, transfer, pay changes etc.
• Providing information and answering employee questions about payroll & benefit related matters
• Maintaining employee records in the Payroll systems and files
• Ensure data is aligned between HR system; Payroll systems and Employee files
• Ensure payments of HR Suppliers (Payroll, Benefits, 3rd Parties)
• Process payments via Finance Systems as required
• Perform data checks before every payroll and perform controls before payroll approval
• Propose and work on process improvement for countries and processes
• Perform as backup for assigned tasks when needed
• Provide inputs for Audit requests within agreed timeframes
• Ensure HRSS processes & procedures are aligned to company policies
• Documentation of HRSS processes and procedures and ensuring they are updated when required
• Support training requirements for payroll users , HRSS Associate as required
• Track and report defined Service Level Agreement requirements and metrics
• Administer the processing of variable components of Pay i.e. paid time off, bonuses, deductions etc through a defined process agreed with outsource vendor.
• Work with Mobility team for Expat taxes, shadow payroll ensuring the tax affairs are settled as per government compliance

• Case Management system and shared mailboxes
• Data accuracy in maintaining records
• HR employee records set up and maintained
• Audit and Legal Compliance
• Adherence to KPI deliverables

• Payroll Vendors
• Benefit Vendors
• HRSS Accounting
• Finance
• Regional HR Teams
• Hotel Finance & HR Teams
• Mobility Team
• Tax Authorities (where applicable)

IHG Hotels & Resorts