Post Delivery Owner

RELX

  • Chennai, Tamil Nadu
  • Permanent
  • Full-time
  • 6 hours ago
Post Delivery OwnerDo you have Invoicing Experience?Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others?About our TeamThe Corporate Markets – Pharma group is the leading provider of content based marketing services to the pharmaceutical, medical device, and biotech industries. We build on Elsevier’s strong content position and relationships with healthcare professionals to help our clients reach their desired audience with best-in-class clinical content that only Elsevier can deliver. We are leaders in what we doAbout the RoleThe Post-Delivery owner will work in very close collaboration with the invoice and billing team in India and will ensure that they do the agreed proof of delivery checks for every order and provide the same to billing and invoice team along with their go ahead to invoice the customer.Responsibilities:Works in close collaboration with other post-delivery owners to manage volume of transactions Has a good overview of Global Pharma Products and understand what "delivery" entails for those products; checks journal shipment and product deliveryEnsures Proof of Delivery exists and Billing team sends it to the customer with every invoiceWorks with pre-delivery owners to ensure billing details for client invoicing are set and any missing information is proactively chased upReviews product delivery order reports for SOX compliance and ensured orders are approved for billingTracks orders that are missing information or/and are incomplete (e.g. missing insertion orders, generic email ids etc.)Tracks orders that failed Proof of Delivery checksWorks with pre-delivery and delivery owners to review the root causes and continuously improve the metrics and ensuring orders are keyed right first timeKeeps the Product Delivery Lead up to date to on billing orders and ensures adherence to an agreed time frame when orders are deliveredOrganized in terms of their work and follows relevant processes to ensure SOX checks are done and appropriately documentedLiaises very closely with the billing team in India on a daily basis and resolves any post-billing queries as requiredAbility to be calm, accurate and adheres to processes in particular when managing high volumes transactions over month-end and year-endRequirementBachelor's degree or equivalent work experience1-2 years’ experience in professional capacity preference if in Operations or Process ManagementProficiency with Microsoft Office suite (Word, Excel & PowerPoint).Strong organizational, verbal and analytic skillsAbility to multi-tasking within a fast-paced environmentStrong communication, follow-through and interpersonal skillsStrong attention to detail and a team playerUnderstanding of HTML coding and logic is advantageousDisplays High Integrity and HonestyAccepts responsibility for the results based outcomes of group.A high level of proficiency in the local language is a must .Work in a way that works for youWe promote a healthy work/life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking with usWe are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.Working for youAt Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Group Health Insurance Policy (covering self and family)Group Life insurance/accident policyGenerous long-service awardsNew Baby giftSubsidised food provided (applies to India- Chennai)Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity LeaveFree Transport provided to and from the office (applies to India-Chennai)About UsA global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.Join UsPurposeful Work
When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve.Growing Every Day
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.Colleagues Who Care
You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home.Together, we create possibilities.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams .Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:.

RELX