Manager, AI & Automation
- Mumbai, Maharashtra
- Permanent
- Full-time
- • AI Strategy & Enablement
o Act as the advisor to business leaders across APJ to educate and translate AI opportunities. * • Use Case Identification & Prioritizationo Partner with cross-functional teams to identify, assess, and prioritize AI & automation use cases.
o Collaborate on business cases that demonstrate the ROI, efficiency gains, and innovation potential of AI-led initiatives. * • Solution Selection & Deploymento Collaborate with vendors, global teams, system integrators (SIs), and independent software vendors (ISVs) to evaluate and select the most effective AI tools and platforms.
o Lead the deployment of approved AI solutions in collaboration with project managers, IT, and change management teams.
o Ensure strong adoption, business readiness, and user enablement. * • Stakeholder & Vendor Managemento Serve as the primary interface between business units, global digital teams, and external partners for AI initiatives in the region.
o Manage vendor relationships and performance to ensure timely, value-driven outcomes. * • Governance & Reportingo Define KPIs and value metrics for AI initiatives; regularly report progress to APJ and global leadership.
o Ensure all AI projects adhere to data governance, compliance, and ethical standards.Knowledge, Skills and Experience:8 to 10 Years of relevant work experience * Understanding of Generative AI, Agentic AI, and Large Language Models (LLMs), with the ability to evaluate their applicability to real-world business scenarios.
- Familiar with major AI ecosystems and platforms from Microsoft, Google, Amazon, OpenAI, Hugging Face, and other leading ISVs and SIs.
- Hands-on experience implementing AI and automation use cases in organizations, ideally in areas such as supply chain, customer service, sales enablement, or finance operations.
- Skilled in identifying high-impact opportunities and articulating the value of AI in clear business terms for non-technical stakeholders.
- Proven ability to lead cross-functional initiatives across business, IT, and external partners, with a focus on outcomes, timelines, and adoption.
- Excellent communication skills, capable of influencing senior leaders, driving change, and ensuring business readiness and user adoption
- Prior experience working on AI or automation initiatives preferred (but hands-on coding not required). o Demonstrated success in leading cross-functional programs with multiple stakeholders across geographies.
- Curious, adaptable, and innovation-driven.
o Comfortable navigating matrix organizations and driving influence without authority.Key SkillsWhat’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.