Drug and Health Services Specialist
Accurate Background
- Mumbai, Maharashtra Thane, Maharashtra
- Permanent
- Full-time
- Schedule donors within vendor systems or customer service departments for drug and/or occupational health testing.
- Process and complete drug and occupational health testing results to ensure delivery to clients
- Learn and understand the regulated processes for both drug and occupational health testing.
- Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results
- Work with internal teams to assist clients
- Respond to incoming calls or emails from clients, internal departments, and vendors requesting additional information on test results
- Meeting production and quality standards of the department.
- Other duties related as assigned by management
- Under Graduates/Graduates (Any Stream)
- Freshers or 1 - 2 years Drug Testing Experience or other experience in a US process in a BPO-BPM Set up
- Comfortable working on Microsoft Office Suite (especially Outlook, Word & Teams). Proficiency in Excel would be good to have.
- Willing to work in Rotational US shifts with flexible Weekly offs (WO's).
- Candidates need to work from the Accurate India Thane office.