Analyst - Data Analytics- Mumbai - 1+ years
- Mumbai, Maharashtra
- Permanent
- Full-time
Shift Timing: 8:00 PM - 5:00 AM ISTOverviewWe are a trusted global provider of business and knowledge solutions to leading corporations and professional services firms. With a workforce spread across multiple continents, we deliver multilingual, 24/7 support through onshore, offshore, and onsite delivery models. Our focus is to help clients achieve operational efficiency while ensuring the highest standards of confidentiality and quality.SummaryWe are looking for a detail-oriented Analyst L1 to join our Global Operations team in Mumbai. The role involves reporting, dashboard creation, ad-hoc analysis, and automation of manual processes. The right candidate will be highly skilled in MS Excel and data analytics, with strong analytical and problem-solving skills, and the ability to thrive in a global work environment.Key Responsibilities
- Prepare, analyze, and publish weekly/monthly dashboards and reports.
- Track utilization, revenue, and other performance metrics accurately.
- Identify manual processes and automate reports to improve efficiency.
- Deliver ad-hoc reports and insights for management.
- Ensure timely and accurate delivery of all reports.
- Collaborate with global teams and share best practices.
- Maintain confidentiality of organizational and client data.
- Strong expertise in MS Excel and data analytics.
- Knowledge of utilization and revenue calculation.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Excellent verbal and written communication skills.
- Logical thinker with strong decision-making ability.
- Self-motivated, disciplined, and detail oriented.
- Flexible to work in rotating shifts.
- Quick learner, adaptable to process changes.
- Graduate in any discipline.
- 1-3 years' experience in data analytics, reporting, or database management.
- Competitive Compensation: A salary package that reflects your skills and experience.
- Professional Growth: Access to training, certifications, and opportunities to learn cutting-edge technologies.
- Inclusive Culture: A welcoming workplace where diversity and inclusivity are at the forefront of our values.
- Wellness Benefits: Comprehensive healthcare plans paid time off, mental health support, and wellness initiatives.
- Collaborative Environment: Join a team of innovative, forward-thinking professionals who are enthusiastic about solving challenging problems.
- Impactful Work: Contribute to meaningful projects that drive business transformation and create value for our customers.