WFM Staff Scrum Master (Integrations)

Hyderabad, Telangana
Permanent
Full-time

2 days ago

TJX CompaniesAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.Job Description:About TJX:TJX is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates’ contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates.What you will discover:

Inclusive culture and career growth opportunities
A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click

to learn more * Challenging, collaborative, and team-based environmentOur Organization:The Global Workforce Management Delivery organization is responsible for delivering technology solutions to drive growth, enable efficiency, and improve the associate experience for a cross functional set of Global users. We innovate across all TJX banners to ensure first-class workforce management process for our associates, modern labor budgeting and planning models, enable streamlined communication and collaboration cross functionally, facilitate enhanced productivity and much more!We are on a mission to modernize our solutions, which include extending our solutions globally and exploring rationalization opportunities and employee self service / mobile solutions. We aspire to align with our global partners to deliver high value products and streamlined experiences to our associates. Our commitment is to lead the way, empowering our team to drive efficiencies, grow skills, and deliver great solutions.What you will do:This Scrum Master role will support our Global Workforce Management (GWFM) Integrations team headquartered in India. As a Scrum Master, in an Agile/iterative team you will be responsible for educating and coaching your Scrum/Kanban team(s) on GWFM Agile / Iterative processes. You will also be responsible for leading continuous improvement initiatives within your team and display a working knowledge of Kanban, Scrum and Iterative principles. Supporting impediment removals, fostering an environment that builds and supports a high performing team and monitoring team progress are key functions or this role.You will partner with the Product Owner and Product Manager (who in India may be Product, Delivery and or Engineering associates) to ensure the product backlog is continuously refined and work is prioritized and scheduled. The Scrum Master is accountable for delivering value to the business and stakeholders. Understanding and supporting the TJX Solution Delivery Process (SDP) while adhering to Compliance guidelines is key.The following are examples of typical Scrum Master activities.

Supports team impediment removal and dependency tracking
Facilitates Agile team ceremonies e.g., daily standups, reviews, retrospectives
Ensures team agreements are in place
Drives team iteration commitments and plan to maximize business value delivery
Collaborates with other Scrum Masters across the ART as necessary e.g., Scrum of Scrums
Coordinates with other teams as necessary, for example Shared Services or DevOps team
Key Partner with the Product Owner to ensure product backlog items are refined, prioritized and scheduled
Supports estimating activities within the team
Supports Release Planning
Responsible for facilitating capacity planning
Reviews metrics to measure team progress and responsible for achieving baseline KPI
Validates time tracking
Tracks team objectives using appropriate Agile tools/applications
Protects team from external interference
Supports ART Readiness/Preparations
May provide Flow Board Management if supporting a Kanban team
May be an Epic Owner

Minimum Qualifications

Over 9 years of experience working in Agile environments, with a strong focus on iterative delivery and continuous improvement
4+ years serving as a Scrum Master, guiding teams through Agile transformation and execution
Advanced Scrum certification (PSM II or CSP), demonstrating deep understanding of Agile principles and practices

Expertise in Agile delivery models, including Scrum and Kanban
Proficient in story structuring and sizing, defining "Definition of Done," facilitating Agile ceremonies, and driving effective sprint execution
Proven ability to coach and support a team, fostering collaboration and high performance
Exceptional facilitation and conflict resolution skills, enabling productive team dynamics and stakeholder engagement
Experienced in estimation and budgeting, supporting planning and forecasting across initiatives
Clear and transparent communicator, adept at aligning teams and stakeholders through concise messaging
Empathetic leadership style, supporting and motivating teams through challenges and change
Strong problem-solving capabilities, focused on removing impediments and maintaining team momentum
Bachelor’s degree in Computer Science, Engineering, or a related field

Preferred Qualifications

Understanding of retail operations, in-store technologies, and omnichannel commerce
SAFE Agile Certifications are a plus

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Address: Salarpuria Sattva Knowledge City, Inorbit RoadLocation: APAC Home Office Hyderabad IN

TJX Companies

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