Responsibilities:Handling export documentation including Certificate of Origin and related compliance documents.Sending scanned copies of final shipping documents to customers post-receipt of Bill of Lading (BL).Verifying the document checklist to ensure accuracy and completeness before dispatch.Coordinating and following up with internal departments and external partners for required documentation.Sharing courier tracking numbers with customers for all original shipping documents.Monitoring consignment movement and updating customers about delays or early arrivals.Maintaining and updating the Dispatch MIS for internal tracking and audit readiness.Ensuring smooth interdepartmental coordination to support dispatch and documentation workflows.Liaising with Accounts and Finance departments for negotiation and submission of bank-related documents.