Practice Head - JIRA
ARA Resources
- Chandigarh
- Permanent
- Full-time
- Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Asset Management, ITSM, Automation Flows, Jira Service Desk)
- Expertise in leading Sprints and build projects, Epics, Features, User stories, retrospect’s as per agile frameworks to complete the sprints within timelines.
- Evaluate and manage the usage of Atlassian add-ons to meet team and business needs.
- Build Service Offerings in Atlassian to win business deals.
- Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
- Devise, test, and deploy integration's between Atlassian products and other internal tool chains
- Conduct training for employees and new hires at JIRA and also briefing the team/s on new functionalities.
- Research and implement new approaches on Jira and Confluence usage.
- Prompt issue resolution with JIRA Projects and Confluence in coordination with other. admins, partner teams and Atlassian premier support
- Build a Atlassian Solutions to the customer’s requirement to win bigger deals (Deal is $150K+)
- Good Understanding and Implementation knowledge of Integration with multiple apps or tools using APIs, SOAP, Web Services etc.
- Strong knowledge and familiarity with JQL
- Working knowledge of both Scrum and Kanban methodologies
- Experience extending Atlassian products via code development is preferable
- Experience directly integrating Atlassian products with other systems is preferable
- Knowledge of script runner & implement Automation workflows which will have a value add into the business.
- CSM Certification & Agile Product Certification & Atlassian Associate Certification are MUST.
- Ability to understand and adhere to Information security requirements of the organizations and the specific responsibility assigned.
- Engineer or a Science graduate
- 15 -20 years (12+ years’ experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)