Steer Health transforms healthcare with the industry's most widely adopted Al-fueled patient experience and growth. At Steer Health, we're creating next-generation consumer engagement experiences with solutions spanning care communication, patient engagement, scheduling, smart notifications, and more. We are seeking a Technical Manager specialized in healthcare to oversee technical operations within our organization. The ideal candidate will play a pivotal role in managing technical teams, ensuring compliance, and optimizing technical systems and processes within the healthcare environment. Responsibilities Team Leadership and Management: Lead, mentor, and manage technical teams responsible for healthcare systems, infrastructure, and applications Provide guidance, direction, and support to ensure efficient technical operations and adherence to healthcare standards and regulations Healthcare Systems Optimization: Oversee the design, implementation, and maintenance of healthcare-specific technical systems, ensuring reliability, scalability, and security Identify opportunities for system improvements, upgrades, and optimization to enhance patient care, operational efficiency, and data security Compliance and Regulatory Adherence: Ensure compliance with healthcare industry standards, HIPAA regulations, and other relevant data privacy and security requirements Implement and enforce best practices and protocols to protect patient data and ensure confidentiality Collaboration and Cross-functional Engagement: Collaborate with healthcare professionals, IT teams, and stakeholders to align technical strategies with healthcare delivery objectives Communicate technical concepts and solutions effectively to non-technical stakeholders Project Management and Planning: Plan and manage technical projects related to healthcare systems implementation, upgrades, and integrations Develop project timelines, allocate resources, and oversee project execution to ensure timely and successful delivery Requirements Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field; Master's degree preferred 5-7 years of experience in technical management, specifically within healthcare IT or healthcare systems management In-depth knowledge of healthcare information systems, electronic health records (EHR/EMR), and healthcare-specific software applications Understanding of healthcare compliance standards, such as HIPAA, HITECH, and other regulatory requirements Strong leadership, team management, and communication skills Project management certification (e.g., PMP) is advantageous