Senior Messaging Engineer
- Hyderabad, Telangana
- Permanent
- Full-time
Experience: 6-10 Years
Job Location – HyderabadOSI Digital is looking for a highly skilled Senior Messaging Engineer who must have in-depth knowledge in delivering enterprise grade messaging and collaboration solutions. You will be responsible for the design, implementation, and support of Microsoft 365 Messaging services, including Exchange Online, Microsoft Teams, Microsoft Purview, conditional access policies, and the ability to solve complex IT issues to ensure the smooth running of the company’s core messaging platforms, while maintaining a high level of security. Upon Success in this role, the person will have an opportunity to grow into an Architect level, and explore new technologies and tools.
Responsibilities:
- Deliver expert-level troubleshooting and root cause analysis for messaging and collaboration platforms.
- Design and implement secure, scalable solutions using Exchange Online, Microsoft Teams, and Microsoft Purview.
- Collaborate with stakeholders to translate business requirements into effective technical solutions.
- Automate routine operations and reporting through PowerShell and other scripting tools.
- Stay up to date with Microsoft 365 roadmap developments and proactively recommend enhancements.
- Ensure compliance with industry standards and client governance policies using Microsoft Purview features such as DLP, eDiscovery, and retention policies.
- Partner with cross-functional teams—including Security, Identity, Network, and Service Desk—to ensure seamless and secure service delivery.
- 6+ years of experience in Microsoft 365 messaging technologies, including Exchange Online and Microsoft Teams.
- Strong experience on Conditional Access, Azure AD, and identity protection management.
- Deployment knowledge of Microsoft Purview and its compliance capabilities.
- Experience on DLP and auto labelling policies.
- Proficiency in PowerShell scripting for automation and administration.
- Experience working in a Managed Services or multi-tenant environment.
- Experience with hybrid Exchange environments and migrations
- To set up app registration in Azure Identity and configure permissions
- Configure email security with DMARC, SPF, And DKIM records.
- Experience on Inbound and Outbound connectors
- Deep understanding on MS protocols, authentication and authorization.
- Deep understanding on SMTP mail relay functionality
- Experience on messaging policies(Meeting and app)
- In-depth knowledge on B2B collaboration and B2B direct connect
- Experience on AD sync setup and management
- Microsoft certifications such as MS-700, MS-203, SC-300, or equivalent
- Is not willing to work from Office
- Is not willing to be part of 24/7 shift Schedule
- Never worked in the Managed Services / Support Environment
- Never worked with International Clients and conducted or managed review meetings.