Hospitality Executive

Chandigarh University

Kharar, Punjab
Permanent
Full-time

1 month ago

Job Description:If your are looking to kickstart your career in Hotel Management field. Look no Further! Join our dynamic team in Chandigarh and embark on a journey of growth and learning in the world of Hotel Management from top industry Leaders in Chandigarh University.We are # Hiring for below mentioned requirement:

Executive housekeeper

Housekeeping Supervisor

Room Boys/Attendants

Public area attendants

Food and Beverage Manager

Asst Food and Beverage Manager

Senior Captains

Stewards

Store Manager

Store Attendant

Department:All DepartmentsSkills Required:Communication Skills, Hospitality, Hotel Management, front office operations, Interpersonal SkillsRole:Supervise and manage all aspects of the hospitality department, including front desk operations, reservations, guest services and housekeeping. Ensure a high level of customer service by leading and motivating the hospitality team, setting performance expectations and providing ongoing training and development.

Oversee guest relations, addressing inquiries, concerns and complaints in a timely and professional manner, aiming to exceed guest expectations.
Collaborate with other departments, such as food and beverage, events and facilities, to ensure seamless coordination and delivery of services to guests.
Coordinate reservations and optimise occupancy rates, maximising revenue and maintaining accurate booking records.
Monitor guest feedback and satisfaction metrics, implementing improvement initiatives based on feedback and trends.
Conduct regular inspections to ensure cleanliness, functionality and maintenance of guest rooms and common areas.
Manage vendor relationships, negotiate contracts and ensure quality and cost-effective service delivery.
Stay updated on industry trends, best practices and emerging technologies in the hospitality field, continuously seeking opportunities to enhance guest experiences.

Required skills and qualifications

Bachelor's degree in hospitality management, hotel administration or a related field.
6 month to 6+ years of experience in hospitality management, particularly in upscale hotels, resorts or similar establishments.
Knowledge of hospitality industry trends, best practices and regulations in India.
Proficiency in hospitality management systems, reservation software, Microsoft Office suite and other relevant applications.
A customer-centric mindset with a commitment to delivering outstanding customer service and a passion for creating memorable guest experiences.
Strong leadership and organisational skills to manage a diverse team and ensure smooth operations.
Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with guests, staff and vendors.
Ability to multitask, prioritise and work under pressure in a fast-paced environment.
Multilingual with fluency in English, Hindi and other

Years Of Exp:1 to 6 YearsEducation/Qualification:GraduationDesirable Skills:Communication Skills, Hospitality, Hotel Management, front office operations, Interpersonal SkillsDesignation:Hospitality Executive

Chandigarh University

Apply Now