Senior Manager - Retail Sales (Parts)

Gurgaon, Haryana
Permanent
Full-time

2 months ago
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Level : Senior MangerLocation : GurgaonPurpose of the RoleTo Implement and drive Spares sales strategy of the Region through Service & Retail network and process implementation in order to achieve desired Parts Sales , Consumption , Penetration and Channel Partner profitability within company policy and management guidelinesJob Responsibility

Off take & Retail of Spare Parts Business
Spares Processes implementation.
Spares Audits
Spares Promotion.
Retail Network Development.
Market feedback & benchmarking .
Training & Manpower Assessment

Stakeholder Profiles & Nature of Interactions
Internal:SPD HQ – Sales,BTST,Warehousing & Logistics ,Technical cell
Field Team – RCCM, CCM , RSPMM – Promotion of Parts Retails
CX Team – Customer complaint resolution,
IT- IT related support & initiativesExternal:Channel Partners – Sales & Schemes Promotion, Target achievements, process adherence ,Network development ,Training and Manpower Assessment.Desired Candidate Profile

Qualification: B.E./B.Tech (Mechanical/Automobile)
Work Experience : Minimum - 5 years, Maximum -10 years.

Skills & CompetenciesTechnical Skills:
MS Excel, MS PowerPoint, SAP, CRMOther Skills:
Strategic Thinking- short and long term planning
Analytical skill –Capability to analyse data, identify trends and proactively takes decisions.
Comfortable to handle fast paced, dynamic environment and manage multiple priorities.
Collaboration – Strong team player.
Financial Management – Working capital , P&L statement of CPs
Negotiation Skills – Objection Handling
Sales promotion & Business Development

Tata Motors