Executive - Customer Service - Energy Products & Services (0-2 yrs) Noida (After-Sales/Customer Service)
futurecarve career solutions
Noida, Uttar Pradesh
Permanent
Full-time
2 months ago
Job Description - Customer Support ExecutiveProcess: Ather EnergyCompany: Cogent E-Services Pvt. Ltd.Job Role:- Customer Support Executive (Voice Process)- Interview & Job Location: C-121, Sector 63, NoidaSalary Details:- Freshers: 20,000 - 23,000 CTC- Experienced Candidates: Up to 26,000 CTC or hike on last drawn salaryShift Timings:- Female Candidates: Between 7:00 AM - 7:00 PM- Male Candidates: Between 8:00 AM - 8:00 PM- Shift Duration: 9 Hours (Rotational Shifts)Training Details:- Training Duration: 20 Days- Training Stipend: 9,000Eligibility Criteria:- Graduate / Undergraduate welcome- Freshers & experienced candidates can apply- Good communication skills requiredKey Responsibilities:- Handle inbound customer calls related to Ather Energy products and services- Resolve customer queries professionally and efficiently- Ensure customer satisfaction and service quality- Maintain call records and follow process guidelinesSkills Required:- Good verbal communication skills- Customer-oriented mindset- Willingness to work in rotational shift (ref:updazz.com)