
Regional Business Manager-Business Loans-Business Loans-Sales
- Kolkata, West Bengal
- Permanent
- Full-time
Reporting to National Sales Manager
Grade M6
- RSM will be responsible for managing business entire region/state.
- Develop and execute sales plan to achieve business volume, Profitability & Markets share.
- Keep watch on competition, identify new channels/customer segments.
- Work closely with branch banking teams and participate in joint business development activities to generate business.
- Focus on building CASA for the bank through existing customers and ensure cross sell and fee based income achievement.
- Develop superior team to achieve business targets month on month and tap unexplored opportunity by taking continuous feedback and market survey.
- Channel Management: Maintain heathy relations with channel partners /connectors, sourcing agencies and develop New.
- Provide an environment full of energy, excitement, fairness & opportunities to team members to help them grow and develop, in line with the Kotak DNA.
- Maintain customer satisfaction by offering best in class turnaround time and after sales customer service.
- Closely monitor portfolio quality and achieve delinquency targets through team.
- Support hard recovery legal processes.
- Drive functional synergies amongst various functions of Business, Credit, Technical, Legal, Ops & Collections.
- Performance Review: Conduct weekly/monthly/quarterly review of individual / Cluster performance and take corrective actions.
- Marketing Initiatives : Develop and implement effective marketing activities to improve revenue by enhancing customer experience/retention.
- Qualification - Graduate / MBA
- Minimum 10-12 years of experience in Sales and product development. Preferred Mortgage or business loans experience.
- Understating on legal and technical aspect will be added advantage.
- Regional Team handling and generating business through branch banking channel.
- High drive for results, strong work ethic, relationship management and negotiation skills.
- Strong customer-centric approach to generate business and high standard of satisfaction.