Senior Provider Data Specialist

Bangalore, Karnataka
Permanent
Full-time

13 hours ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Position in this function are responsible for collaborate with business analysts, product owners, and developers to understand business requirements and translate them into UAT test scenarios. Develop and maintain UAT test plans, test cases, and test scripts. Execute manual test cases and document results. Identify, log, and track defects; work with development teams to resolve issues. Validate fixes and perform regression testing. Ensure that the system meets business needs and is ready for production deployment. Participate in UAT planning meetings and provide input on test strategy and coverage. Provide feedback and recommendations for improvements in functionality and user experience. Develops and maintains standards for database integrity and quality assurance, coordinates corrective activities to clean database and retain users, and manages communication processes with other departments regarding database improvements. Conducts audits and provides feedback to reduce errors and improve processes and performance. Maintains current provider data to ensure the quality of the network. May be responsible for representing the provider network area on company IT projects, reporting and tracking provider calls and complaints, or for the support, coordination, and production of the paper directory cycles. Work is frequently completed without established procedures.Primary Responsibilities:

Applies knowledge/skills to a range of moderately complex activities
Demonstrates great depth of knowledge/skills in own function
Sometimes acts as a technical resource to others in own function
Proactively identifies solutions to non-standard requests
Solves moderately complex problems on own
Works with team to solve complex problems
Plans, prioritizes, organizes and completes work to meet established objectives
May coordinate work of other team members
May act as a resource for others
May coordinate others' activities
Daily

Execute assigned test cases
Log and retest defects
Attend daily stand-up meetings
Communicate test progress and blockers
Weekly

Review and update test cases
Participate in UAT planning sessions
Provide weekly status reports
Collaborate with business teams for feedback
Monthly

Conduct retrospective meetings
Update UAT documentation
Review test coverage and identify gaps
Suggest process improvements
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

EligibilityTo apply to an internal job, employees must meet the following criteria:

Grade 23 & 24
Not on Active PIP or CAP (Performance Improvement Plan) or Corrective Action at the time of applying for the IJP

Required Qualifications:

Graduate
4+ years of experience in the health care industry
2+ years of experience in Provider stream
Experience in UAT
Extensive work experience within own function
Demonstrates great depth of knowledge/skills in own function
Intermediate level of proficiency with MS Excel
Intermediate level of proficiency in tracking, trending and reporting on metrics
Proven ability to work independently

Preferred Qualifications:

Undergraduate degree
Proficiency in MS Access and PowerPoint
Proficiency with medical terminology

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group

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