Technical Program Product Manager III

• Onboard new supply chain partners (OEMs, ODMs, Rack Integrators, VMIs) onto SC.os
• Build and implement EDI and ERP integrations for new vendors
• Manage partner-side integration testing
• Drive go-live for new feed types
• Develop repeatable onboarding playbooks
• Conduct partner technical enablement sessions
• Own health, reliability, and continuous improvement of all active vendor integrations
• Manage feed health across Inventory, Manufacturing, Shipments, and Assets domains
• Resolve data quality issues and maintain SLA compliance
• Perform SLA miss triage and escalation
• Maintain end-to-end feed health visibility across all integrated partners

• Ownership, Deep Dive, Deliver results

• 10+ years in the below

• EDI-830 (Forecast)
• EDI-204 (Transportation Booking)
• EDI-856 (Advanced Shipment Notification)
• EDI transformation and mapping

• SAP (particularly SAP MRP planner output feeds)
• Oracle
• Direct ERP-to-ERP integrations

• Experience with supply chain data integration
• Understanding of inventory, manufacturing, shipments, and assets data flows
• Knowledge of OEM, VMI, RI, and 3PL ecosystems

• SLA monitoring and compliance
• Feed health management
• Root cause analysis for data quality issues
• Data accuracy, timeliness, completeness, and consistency validation

• System-to-system connectivity
• API-based integrations
• Real-time data exchange mechanisms

• Vendor relationship management
• Technical troubleshooting and problem-solving
• Documentation of integration processes
• Performance monitoring and reporting
• Escalation management

• Strong communication skills for vendor engagement
• Ability to work in a fast-paced, high-volume operational environment
• Collaboration with cross-functional teams (Inventory, Manufacturing, Shipments, Assets)

• Any graduates

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