Customer Service Executive - NCV Finance - NCV Finance - Other OEM - Motor Finance - Sales - Kolkata - BT Road - CSE
- Kolkata, West Bengal
- Permanent
- Full-time
- Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.
- End to end customer relationship management including explaining product offerings and resolving sales queries.
- Cross-selling product offerings to customers.
- Educates customers with information to build their understanding of issues and capabilities.
- Goes beyond their day-to-day work to assist customers in a positive manner.
- Maintaining relationship with assigned dealer.
- Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
- Interact with operations and credit team in order to ensure smooth processing of loan application.