IT Field Engineers

EIL Global IT Solutions and Services Pvt Ltd

Chennai, Tamil Nadu
Permanent
Full-time

1 month ago

Greetings,We are Eil Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations.Currently we are Hiring: IT Hardware Support Engineers (Long-Term Contract) ChennaiWorking Days: Monday to Saturday (Full-time availability)Working Hours: 9am to 6pm (depends on client)Payment Model: Per Ticket BasisExperience: Min 6months to 5 YrsOnly candidates from Chennai are preferredDetails:

The engineer will be present on-site full-time, from Monday to Saturday.
Payment will be processed based on the number of tickets (incidents, service requests) attended and successfully resolved.
No fixed monthly salary will be applicable only payment per resolved ticket

Required Skills & Experience:

Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.
Hands-on experience in hardware installation and troubleshooting.
Capable of handling the below:
Network Interface Cards
Removable media devices (SCSI/IDE/SATA/SAS)
Optical Drives (Blue-ray/DVD-ROM/CD-ROM)
Tape Backup Units
RAID Setup on PC
Other associated peripherals.
Must own a two-wheeler (Bike) for commuting between client sites.

Job Description:

Daily ticket assignment: 5-6 tickets per day.
Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution.

Onboarding Details:Mandatory Training: Selected candidates to attend trainingOnsite Work Commencement: ImmediateLocation: Chennai (Multiple sites)Candidate Eligibility & Onboarding Conditions Field Engineer (Chennai)

Own Bike with Valid Driving License
Must possess a valid two-wheeler driving license.
Must have their own bike for daily commute to client sites.
Willingness to Work as Field Engineer
Should be comfortable travelling to minimum 4 to 5 sites per day within Chennai city.

Compensation StructureShould be OK to work for per ticket (this amount is inclusive of travel, fuel, and all expenses).Training & Assessment

Must attend an unpaid training for 2 weeks conducted by the client.
Must clear two technical assessments/tests during/after training.
Based on performance, the training period may extend OR they will start getting service tickets once their Tech ID is created by the client.

Notice Period for Dropout:In case the candidate wishes to discontinue after onboarding or during training, they must provide a minimum of 2 weeks to 1 month notice.If you meet the above criteria and are interested, please reach out with your updated CV and contact details to visalakshi.s@eilglobal.com

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