
Cloud Security Engineer II
- Gurgaon, Haryana
- Permanent
- Full-time
- 14,000+ engaged teammates globally with operations in 25 countries across the globe.
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- #20 on Fortune’s World's Best Workplaces™ list
- #14 on Forbes World's Best Employers in IT – 2023
- #23 on Forbes Best Employers for Women in IT- 2023
- $1.4M+ total charitable contributions in 2023 by Insight globally
- Analyze logs and reports to identify and resolve connectivity, performance, and security issues.
- Assist in the deployment and configuration of Zscaler SIPA related solution
- Be responsible for monitoring, management, and optimization of Security Services within client’s environment\
- Handle the responsibilities including but not limited to Continuous Monitoring, Email Security, Antivirus Management, Spam Filtering, IAM/PAM, Intrusion Protection, Security Assessment, Network Security, SIEM/SOAR, App Security
- B.E/B.Tech/Graduate
- Minimum 3 years’ experience and hands on in Zscaler (ZIA, ZPA, ZDX)
- Must possess a basic understanding of Routing and Switching.
- Should have a clear understanding of the architecture and traffic flow for ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).
- Should be familiar with SSL handshake, SSL Inspection, and have experience in configuring SSL Inspection policies on ZIA.
- Experience in configuring locations with GRE (Generic Routing Encapsulation) and IPSec tunnels is essential.
- Experience in supporting SD-WAN integrated sites, including handling SSL inspection bypass configurations and resolving access issues for mobile and remote users.
- Proficiency in analyzing ZDX telemetry to identify end-user experience issues.
- Exposure to working in a ticket-driven environment (e.g., ServiceNow) with strong documentation and communication skills for internal and external stakeholders
- Should have a strong understanding of PAC file modifications.
- Hands on secure CRT, Putty and fiddler tool for log analysis.
- Should have exceptional problem-solving skills, identifying and isolating issues following established processes and obtaining approvals for resolutions.
- Should have strong understanding of ZIA policies to enhance simplicity and reduce complexity.
- Should have knowledge and experience in troubleshooting ZPA settings, designed App Segments and Access policies to enhance security.
- knowledge of writing detections based on Network, Host, OS and other relevant logs.
- Experienced in configuration and logs from various advanced security tools.
- Basic Troubleshooting skills on Firewalls.
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
- Medical Insurance
- Health Benefits
- Professional Development: Learning Platform and Certificate Reimbursement
- Shift Allowance