Specialist Technical Writer

Hitachi Digital Services View all jobs

Bangalore, Karnataka
Permanent
Full-time

2 days ago

FunctionProductOur CompanyWe’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.Job descriptionSpecialist Technical WriterHitachi Vantara provides data-driven solutions for businesses. Our Technical Publications group aims to create quick and easy-to-use product documentation, including contextual help and videos. We seek a motivated information developer and content strategist to work with our product team. The ideal candidate will have a product-owner mindset and focus on creating impactful documentation.Key Responsibilities

Manage documentation projects and collaborate with technical writers to ensure accuracy and quality.
Possess excellent writing skills, organize ideas clearly, and translate technical terms for any reader. Able to manage multiple assignments independently and collaboratively.
Learn products through hands-on experience and communicate technical information effectively within cross-functional teams.
Work with subject matter experts and product managers to determine technical specifications and content for publication. Strong research skills to gather and analyze data.
Complete writing tasks according to clarity, conciseness, style, and terminology standards.
Lead content work for cross-functional teams on time-sensitive projects.
Conduct interviews with users and technical staff for documentation. Collaborate with product management, support, marketing, and other SMEs.
Analyze technical feedback from audiences and implement necessary changes in documentation or products.

Skills/Qualifications

Bachelor's or Master's degree in Computer Science or a related engineering field.
Over 10-15 years of experience in storage documentation, online publishing, online help development, API documentation, installation and user guides, and release notes.
Demonstrated technical writing and editing proficiency with exceptional command of the English language, including grammar and usage.
Strong technical aptitude and ability to learn products through hands-on experience.
Familiarity with API tools, such as Swagger.
Practical experience working with Generative AI in areas such as prompt engineering and AI model comprehension.
Proficiency in DITA, XML, Microsoft Visio, and Adobe Acrobat.
Comprehensive understanding of topic-based authoring and reusable information architecture.
Experience with agile software development processes and associated tools, such as JIRA and Confluence.
Video creation experience is an advantage.
Proficiency in spoken Japanese is a plus.
Content translation experience is preferred.
Demonstrates the ability to step into a leadership capacity—driving initiatives forward, taking ownership of outcomes, and influencing cross‑functional stakeholders without direct authority

#LI-SP7About usWe’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.Fostering innovation through diverse perspectivesHitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.How we look after youWe help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

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