Reports to: FounderAbout the RoleWe are looking for an initial team member involved in sales and ops and work directly with the founders to sell our software product to Indian SMEs, spend time in the market with customers, and channel raw, unfiltered customer insights back into product and GTM strategy. This is not a typical sales job - it's about being the voice of the customer inside the company while helping us scale revenue on the ground.Key ResponsibilitiesSales Execution (Ground Hustle) and Problem Solving - Identify, approach, and onboard SME customers in target clusters/markets. - Run end-to-end sales cycle - demos, objections handling, closing deals, and ensuring smooth onboarding.Customer Feedback Loop: - Collect structured and unstructured feedback from SMEs (pain points, feature gaps, pricing sensitivity, adoption blockers). - Work with founders & product team to translate this into product improvements. - Test new product features/sales pitches directly with customers and share rapid insights.Founder Collaboration: - Work closely with founders on GTM experiments, pricing pilots, and new market entry. - Act as a "field extension" of the founders - validating assumptions in real time.Reporting & Insights: - Maintain crisp weekly reporting on sales numbers, customer conversations, competitor activities, and market trends. - Suggest improvements in sales process, collateral, and product positioning. What We're Looking For:Background: 0-3 years experience in B2B/SME sales, preferably in SaaS, fintech, logistics tech, POS, ERP, or related domains.Skills: - Hustler mindset - ability to walk into markets, cold pitch, and build trust with SME owners. - Analytical bent - can capture field data and distill into clear, actionable insights.Mindset: - Entrepreneurial, self-driven, and comfortable with ambiguity. - Street-smart and empathetic to SME challenges. - Willing to travel extensively across target markets.What We Offer:- Work directly with the founders - high visibility, high impact role- First-hand experience in building GTM for a high-growth AI product.- Fast growth path into leadership roles as we scale. (ref:updazz.com)