Job Responsibilities :- The position holder will be managing a team of 20-30 individuals.- Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients.- Build and manage productive, professional relationships with clients.- Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs.- Ensure prompt resolution of client complaints.- Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures.- Daily 2-3 in person meetings (F2F) with clients onsite.Key Skills :- Application of sales techniques- Quick thinking and problem-solving- Verbal communication with active listening- Vision and foresight to create new opportunities for customers.- Team Management & Interpersonal skills- Understanding of Client Segmentation, Data & Report Management (ref:updazz.com)