Position: Airport Ground Staff Company Overview: Viswamitempowersolution is a leading aviation company based in Mumbai, Maharashtra, India. We provide a range of services including ground handling, cargo handling, and passenger services to various airlines operating in India. Job Overview: We are currently seeking motivated and enthusiastic individuals to join our team as Airport Ground Staff. As a member of our ground staff team, you will play a crucial role in ensuring the smooth and efficient operation of our airport services. Key Responsibilities: - Greet and assist passengers at check-in, boarding gates, and arrival areas - Handle passenger inquiries and provide information about flight schedules, delays, and other airport services - Check and process passenger tickets, boarding passes, and other travel documents - Assist with the loading and unloading of baggage and cargo onto aircraft - Ensure the safety and security of passengers and their belongings throughout their journey - Collaborate with other airport staff and airlines to ensure timely and efficient operations - Handle customer complaints and provide solutions in a professional and courteous manner - Maintain a clean and organized work environment in accordance with airport regulations and standards Requirements: - High school diploma or equivalent - Excellent communication and customer service skills - Ability to work in a fast-paced and dynamic environment - Physically fit and able to lift heavy baggage and stand for long periods of time - Willingness to work flexible hours, including weekends and holidays - Prior experience in the aviation industry is a plus, but not required Benefits: - Competitive salary and benefits package - Opportunities for career growth and development - Exposure to the exciting and dynamic aviation industry - Training and support from experienced professionals If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as Airport Ground Staff at Viswamitempowersolution.