Technology Specialist - IT Service, Support and Operations
Infosys
Bangalore, Karnataka
Permanent
Full-time
19 days ago
Responsibilities Service Level Management and reporting inline with ITIL Framework . Should have strong knowledge in implementation & administration in servers and network infra. . Knowledge in Cloud Infra services and contact center management. . Strong communication skills and should have strong business relationship management . Supplier Management, Client Relations. . Ensure upkeep of IT infra and perform root cause analysis and reporting for any major incidents . Security Compliance Additional Responsibilities: servers and network infra. Cloud Infra services and contact center management. Technical and Professional Requirements: . IT Asset Lifecycle Management . IT Audits - Internal & external . Business continuity management Preferred Skills: TIG- Standard TIG
