Program Manager

• Establishes,executes and oversees program governance ie stakeholder management,communication ceremonies,benefits` management, change management,scope management,etc.

• Execution Excellence.

• Establishes,executes,and oversees delivery estimation and planning team resouce and timeline across Cognizant organization pursuit through sprints/PIs.

• Metrics and Reporting.

• Ensures tracking/measurment and progress against established measures and metics eg bid vs did, SLA, and any other operational or contractual measures.

• Operational Excellence Provides insights on improvements while ensuring adherence to operational best practices.

• Drive for Results.

• Drives optimal business value though scope management, change management, communication ceremonies, etc.

• Grow the Business.

• Supports pursuits and running them as a program as required.

• Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opprtunities for the client.

• Client Relationship Management.

• Establishes and builds relationships with client and other stakeholders for the program.

• Community Development.

• Leads and personally contributes to the continous improvement of the program management guild and community best practices,networking,standards,training,tools,etc.

• Compliance.

• Owns the activation or instanciation for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent.

Cognizant