CEO

• Overall, in charge of the said businesses viz., New Passenger Vehicles, Sale of Pre-Owned Vehicles, Services and Repairs, Sale of 3rd party financial & insurance products, and its development,
• Creating short-term and long-term business strategies and implementing the same viz.,

• Sustained growth of our higher margin services and repair business, sale of pre-owned passenger vehicles, and facilitation of sale of third-party financial products
• Continue to increase sales at our existing dealerships
• Expansion of our network and diversification of our product portfolio,
• Grow through strategic acquisitions
• Increase our digital presence
• Responsible for the entire leadership of the assigned company and its performance and devising strategies to achieve plans,
• Business and Profit Centre Head for the assigned company,
• Responsible for quality of Sales and Service targets achievements and customer experience and zero customer complaints,
• Ensure adherence to quality standards and norms, thereby achieving customer delight.
• Devising sales marketing and sales plans in line with AOP of the companies and setting targets,
• Planning and monitoring of Sales and Service activities,
• Analyzing sales and service figures and market share to formulate strategies,
• Making manpower plans in line with the business targets and ensure productivity,
• Setting company wise and team targets and periodic monitoring,
• Managing relations with Original Equipment Manufacturers (OEM) and other officials,
• Taking lead in implementation of any initiatives required to improve the assigned companies’ operations and customer experience,
• Take lead across all aspects of the company by reviewing how departments work together
• Critical Decision Making - Make key decisions that will affect the companies’ direction. Should be able critically analyze available data and information to make effective business decisions.
• Build a positive and productive culture in the workplace
• Leading digital transformation projects

Ciel HR