
Senior Staff Consultant, Business Analysis
- Bangalore, Karnataka
- Permanent
- Full-time
- Total Experience - 10+years
- Strong experience as a Business Analyst .
- Experience in developing business cases, analyzing business processes, and understanding why change is required in the business.
- Experience in Investigating business problems and opportunities using root cause analysis -Building relationships with all key stakeholders.
- Understand and negotiate needs and expectations of multiple stakeholders -Stay current with customer needs and strategies.
- Must have Experienced with Agile Methodology, RFPs, Wireframing, Prototyping, processes modeling
- Identifying and then prioritizing technical and functional requirements
- Must have excellent oral and written communication skills
- Must have Interpersonal, consultative, analytical thinking and problem-solving skills.
- Being detail-oriented and capable of delivering a high level of accuracy
- Must have experience in stakeholder analysis, costs benefit and viability analysis
- Experience in developing and conducting peer reviews (user stories grooming sessions) of the business requirements to ensure that requirement specifications are correctly interpreted.
- Experience in translating conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project teams in the form of User Stories
- Works with stakeholders and project team to prioritize collected requirements
- Experience in conducting interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Showcasing a consulting mindset by acting as a solution provider rather than an order taker
- Work closely with business and convert their business vision to product backlog for dev team.
- Creating a detailed business analysis, outlining problems, opportunities, and solutions for a business
- Take ownership of product end to end - provide feedback to client on improvisation.
- Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations.
- Elicit and clearly document business and systems requirements.
- Provide project level analysis producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
- Identify ways to increase adoption and customer satisfaction
- Lead and assist in the planning and implementation of the projects on Web and Mobile Platform.
- Support system conversions, upgrades, enhancements
- Provides guidance and/or instruction to team members
- Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
- Planning, organizing, and monitoring the project to deliver high quality business solutions.
- Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
- Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
- Ensuring project quality of work meets defined governance, process standards and best practices.
- Reporting the status of all key metrics (e.g.: risk, scope, schedule, quality, customer satisfaction) from inception through closure
- Assisting the account management team in responding to new project requests
- Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.