
Associate Principal Engineer, CRM-Salesforce
- India
- Permanent
- Full-time
- Total experience 11+ years.
- Extensive IT experience, including significant expertise as a Salesforce Architect/Lead in large-scale enterprise implementations.
- Proven expertise in Salesforce Consumer Goods Cloud (CGC) with specialization in TPM & TPO.
- Strong understanding of Consumer Goods/CPG industry processes - trade promotions, retail execution, distributor management.
- Hands-on experience with Einstein Analytics/Tableau CRM for trade promotion insights.
- Proficiency in Salesforce Sales Cloud, Service Cloud, Experience Cloud.
- Solid knowledge of Apex, LWC, Flows, APIs, and Integration Patterns.
- Integration experience with ERP platforms (SAP, Oracle, Microsoft D365) for settlements & financials.
- Excellent communication and collaboration skills for working across global teams.
- Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs.
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.