CASA Personal Banker CA

DBS Bank

Kalkaji, Delhi
Permanent
Full-time

16 days ago

Purpose of the Job:DBS Bank India Limited offers a wide array of financial products like Savings Account, Current Account and Salary Account, Consumer Loan Against Property, Point of Sales and a host of digital solutions to its customers across 500 plus locations. DBIL Personal Bankers are responsible for creating new client relationships as well as deepening our relationships with the existing clients by offering them other financial products. All Sales Officers are assigned specific product and a specific geography, wherein they can identify new customers for the given product.Key ResponsibiltiesEnsure achievement of own targets and support branch target achievement through effective upselling and cross-selling to the customersJob Responsibilities:

Generate new customer leads for Current Accounts through various channels
Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business
Achieving the monthly sales targets, assigned to him/her, for various products and services
Cross sell assets and fee products
Follow the various internal guidelines and procedures of the bank
Ensure customer satisfaction through regular engagement
Resolve customer queries/issues and facilitate customer service
Maintain periodic status reports, including daily activity report and calls/follow-ups made

Reporting To:
Regional Sales Manager/ Area Sales Manager/ Branch ManagerEducation / Preferred Qualifications

Graduate in any discipline
Relevant Sales experience upto 5 years (Engineers & MBA not eligible)
Preferably Less than 26 years of age

Core Competencies

Passionate (must take initiatives and not avoid targets)
Ambitious (should have an outlook to grow to the next level within the organisation)
Extrovert (able to start a conversation with new people easily and be confident in the interaction)
Persistent (able to make repeated attempts and bounce back from setbacks, able to try new methods of engagement in case of a setback)
Inter-personal skills (when faced with a problem, must be able to identify and seek help from the right people without hesitation. Able to keep commitments made to others and ensure that the task is complete)

Technical CompetenciesGood Computer KnowledgeWork RelationshipTeam PlayerSelf MotivatedDBS India - Culture & BehaviorsDBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:

Ensure Customer Focus by Delighting Customers & Reduce Complaints
Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
Maintain the Highest Standards of Honesty and Integrity

DBS Bank

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