Master Data Operator - Customer
Sanofi
- Hyderabad, Telangana
- Permanent
- Full-time
- Perform the maintenance of Customer Master Data in CHC.
- Ensure the master data maintenance process results in the highest level of master data quality.
- Ensure the Service Level Agreement ( SLA ) on master data maintenance is met on regular basis.
- Identify and involve in continuous process improvement in the master data maintenance.
- Resolve master data quality with SLA.
- Perform the Restricted Party Screening ( RPS ) activities to mitigate risk and due diligence.
- Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.
- Maintain the master data with the highest level of master data quality as defined by the Master Data Governance team.
- Maintain the master data within the agreed SLA with the relevant stakeholders.
- Participate in regular review with the Master Data Governance team on the master data quality and involve in continuous process improvement opportunity.
- Maintain the SoPs and keep them up to date.
- Perform annual blocking of inactive master data diligently.
- Participate in the internal audit on master data related topic.
- Perform the RPS activities actively and review the positive alerts within the day and resolve them ( if needed ) within the SLA.
- Maintain the RPS sanction list and keep it up to date.
- Maintain the Commodity Codes for the Material Master Data in the RPS solution on a timely manner.
- Participate in escalation meeting with the RPS Escalation Committee to resolve positive match.
- At least 2 years of Master Data Operations experience in Customer Master Data is a must.
- Bachelor’s degree in Business Administration, Computer Science, Data Science, Information Science, Economics, Accounting, Engineering or related field is preferred.
- Working knowledge of MDG and SAP is a must.
- Experience in restricted party screening is preferred.
- Experience in collaboration with peers and partners across organizations.
- Problem-solving and hands on skills ( investigate requests / problems and recommend solutions to ensure completion of activities within SLA ).
- Willingness to learn about multiple disciplines.
- Ability to work with teams globally.
- Takes extra initiative on the floor.
- Fluency in English is a must.