Job Description:Role DescriptionDesignation: Relationship OfficerGrade: EB-1-Officer/EB-2 Assistant ManagerLegal Entity: Equitas Small Finance BankBusiness Unit: AssetsDivision: Emerging Enterprise BankingDepartment: ReceivablesTravel required: Yes/No (if Yes, please mark ->)Level of travel: ExtensiveLevel: Individual ContributorPurpose of the role:
- The position has been created to enable clear focus on Receivable Management
Key Responsibilities:
- Manage Receivables for the allotted set of customer
- Process Compliance Adhere to the laid down processes for repayment and relationship management with customer.
- Repayment Efficiency reduces the OD in the branch.
- Ensure payments are collected in time
- Continues Follow-up on Collection with the customer
- Customer Interaction(Locate and Notify customers of delinquent accounts
- Customer Traceability (Trace delinquent customers to new address)
- Branch Co-ordination (Locate and monitor overdue accounts)
- Receive payments and post amounts paid to customer account.
- Coordinate with insurance companies to check on the status of insurance claims.
Desired Experience:
- Number of years of experience (02-05 Years)
- Type of companies/sector worked for(Private commercial banks and large NBFCs)
- Responsibilities managed in the previous organizations(Primarily Should be responsible for Receivables for allotted Customers)
- Languages (Hindi/English/Local language)
- Computer/technical skills (Basic Computer Knowledge)
Qualifications:
- Graduation: (Please specify preferences, if any)
- Post-graduation: (Please specify preferences, if any)
- Professional Qualifications:
- Certifications (please specify):
Equitas Small Finance Bank
