Receptionist/Front Office Professional - Hotel (1-5 yrs) Punjab (After-Sales/Customer Service)
talentumHR
Batala, Punjab
Permanent
Full-time
1 month ago
We are looking for Receptionist/Front Office with one of our leading Hotel in Batala, Punjab.Responsibilities :- Warmly welcome arriving guests, addressing them courteously and professionally.- Provide information about hotel amenities, local attractions, and services.- Answer incoming phone calls and direct inquiries to the appropriate department or staff member.- Handle guest requests and concerns promptly, aiming for satisfactory resolutions.- Maintain front desk operations.- Provide information on accessible facilities and services.Qualification :- Previous experience in a customer service or front office role is preferred. - Excellent communication and interpersonal skills.- Ability to remain calm and professional in high-pressure situations.- A customer-centric attitude and a passion for providing exceptional service. (ref:updazz.com)