
Principal Engineer - IT Product Support
- Gurgaon, Haryana
- Permanent
- Full-time
- Act as Subject Matter Expert on Oracle EBS (SME) Financials (GL, AP, AR, FA, CM, SLA) and Revenue Management and Billing (ORMB) modules
- Possess hands-on experience with Oracle E-Business Suite Release 12, with strong knowledge of Revenue Management and Billing (ORMB) functionalities, configuration, and testing. A solid understanding of the ORMB data model is essential.
- Configure Oracle EBS Modules (GL, AP, AR, FA, CM) and Oracle RMB (Billing, Contracts, Pricing, Rating, Invoicing) as per business needs
- Participate in Oracle EBS to Cloud migration or upgrade initiatives (Preferred)
- Drive issue resolution and root cause analysis across P2P and O2C business cycles
- Diagnoses and resolves complex application issues, working with clients (primarily internal, occasionally external), other IT departments and suppliers as appropriate.
- Works autonomously to recreate problems and identify necessary fixes using a variety of software tools and resources.
- Manage multiple priorities in a fast-paced environment, providing Tier-3 functional support when required
- Flexibility in supporting production, upgrades, changes, and user support via on-call rotation
- Supporting key business processes/activities including Month end and Year end support activities to Business users.
- Partners with business and technology managers elicit, analyze, translate, and document business requirements into technical requirements.
- Proficient in writing Functional Design Documents
- Experience in mapping business requirements, gap analysis and preparation of Functional/Technical Design documents
- Effectively resolve problems and roadblocks as they occur, consistently following through on details while driving innovation as well as issue resolution and anticipate and prevents problems before they occur.
- Ensure data integrity and reconciliation between upstream and downstream systems
- Utilizing past experience to implement innovative approaches to help improve business processes and system performance
- Manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic environment
- 5+ years of functional consulting experience in Oracle E-Business Suite (EBS) Financials and Oracle Revenue Management & Billing (ORMB)
- Strong understanding of Revenue Recognition principles (ASC 606, IFRS 15) and Oracle Financials Accounting Hub (FAH)
- Supporting experience for the revenue recognition Process, billing process, including generating invoices, resolving billing/Revenue Management issues, and ensuring accurate revenue recognition
- Proficient in end-to-end business cycles including P2P and O2C Cycle
- Skilled in preparing BR100, MD50, TE40 and functional test scripts.
- Solid understanding of US GAAP or international accounting standards
- Hands-on experience with integration tools and middleware (preferred)
- Experience with Oracle 12.2 Upgrades
- Demonstrated ability to work with distributed teams across multiple time-zones
- Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
- Must be highly self-motivated with strong organizational skills, outstanding analytic skills and polished facilitation skills, stakeholder management.
- Strong communication, presentation and client-facing skills, with proven success in resolving issues and improving business processes.
- Exposure to robotic process automation, natural language processing, data analytics (Not essential)
- Clear and confident communicator
- Strong presentation and stakeholder skills
- Ability to manage multiple priorities effectively
- Strong interpersonal skills and demonstrated ability to build professional relationships
- Experience in working with global teams
- Strong leadership in planning and decision making
- Quick to adapt and learn new technologies
- Excellent Problem-solving skills with innovative and proactive approach
- Ability to identify process improvement opportunities
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.