Sales Admin & Ops Coordinator

• Manage deduction and invoice claim processing end-to-end within SAP TPM
• Assist with promotional event enrollments and claim approvals
• Validate claims against approved trade agreements, promotional events, and pricing terms
• Ensure customer contract legends are current and accurate to support Trade Promotion Analysts

• Maintain a strong control environment with accurate trade accruals, contract approvals, and verification processes
• Manage claim exceptions through effective verbal and written communication with Sales and Sales Finance teams
• Investigate claim discrepancies, identify root causes, and support timely resolution
• Ensure compliance with internal controls, trade policies, and audit requirements

• Maintain audit-ready claim documentation, trackers, and system records
• Prepare claims analysis, aging reports, and exception dashboards
• Drive efficiency, accuracy, and scalability of claims and trade analytics through automation solutions

• Act as a liaison between Trade Promotion Analysts, Sales, Finance, and Customer Teams
• Support continuous alignment between promotional execution, pricing, and claims processing
• Respond effectively to information requests and support business decision-making

• Bachelor’s degree in Commerce, M.Com, BBA, Master Business Administration, Finance, or a related field
• Additional certifications (Tally, CA-Inter, CFA Level 1, Excel certification)

• 1–3 years of financial operations, claims, trade promotions, or accounting-related experience
• Prior FMCG industry experience preferred

• Strong analytical skills with the ability to translate findings into actionable solutions and improved processes
• Proficient in Microsoft Excel with advanced data handling capabilities
• Ability to quickly learn SAP CRM/BW and TPM software applications
• Good to Have technical proficiency in Python, Power BI, and UiPath, with hands-on experience in:
• Automation and process optimization
• Data analysis and dashboard development
• Scripting and workflow design

• Strong communication skills to manage information gathering and exception resolution
• Results-oriented mindset with the ability to meet deadlines and manage priorities
• High attention to detail with a strong quality and control focus
• Proactive, self-driven, and continuous improvement–oriented
• Ability to work effectively in a fast-paced, cross-functional environment

PepsiCo