Developer Content Strategist \ Information Architect

Bangalore, Karnataka
Permanent
Full-time

2 months ago

Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.Join our team! We're building a world where Identity belongs to you.About The TeamThe Developer Content Strategy (DCS) team creates the Information Architecture (structure, organization, terms) to make developing solutions for Okta Workforce easy. We do this with user research, content metrics, and KPIs for Workforce developer content across all of Okta. We use that data to create content strategy plans for teams and initiatives.Work Location: Bengaluru, Karnataka, IndiaWork Mode: Hybrid (2-3 days Onsite per week)Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment."About The PositionAs a member of the DCS team, you:

Work closely with product management and engineering to design effective developer-facing content for Okta products and initiatives.
Act as a champion for developer needs and priorities across product, engineering, and marketing.
Use metrics and data to drive activities and priorities.
Lead initiatives to improve the clarity and conciseness of developer-facing content.

In month one, you'll

Complete your onboarding and be familiar with the majority of the features in the Okta Platform and how they interact.
Understand the developer experience of current documentation by building several sample apps demonstrating core parts of our IAM functionality on both web and mobile platforms.

In three months, you'll be

Shadowing our lead role in at least one strategy project
Starting to contribute to our long-term information architecture "future site" project.
Maintaining your own cross-functional relationships with many of the teams we work with.

After six months, you'll be leading your own strategy project and be a core member of the team.Required Knowledge, Skills and AbilitiesSuccess in this role requires excellent communication skills, clear and actionable writing, working independently, and collaborating across diverse audiences. You're a strong contributor and collaborator who takes the initiative and is willing to do new tasks as required by Okta.

Exceptional written and verbal communication skills (in English).
At least 5 years experience in strategic content development roles.
Proven ability to manage complex content projects with multiple stakeholders.
Deep understanding of how to create a great developer documentation and content experience
Proficiency in JavaScript web development

Nice to Have

Proficiency in mobile app development with Swift or Kotlin.
An understanding of REST APIs, HTTP, SDKs, and authentication/authorization protocols (OAuth, OpenID Connect, Basic Auth, ...)
Previous experience with Identity Access Management solutions and products
Demonstrable expertise in digital content strategy and audience engagement techniques.
Familiarity with SEO best practices and tools.
A strong understanding of a Content Management System (CMS) from an information architecture perspective
An understanding of leveraging AI tools to optimize content creation and distribution processes.

#LI-Hybrid#LI-MM#LI-ASITRAYWhat you can look forward to as a Full-Time Okta employee!

Amazing
Making
Developing

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta .Some roles may require travel to one of our office locations for in-person onboarding.Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this to request an accommodation.Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at .U.S. Equal Opportunity Employment InformationIndividuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay TransparencyOkta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, .Voluntary Self-Identification of Disability
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PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.The foundation for secure connections between people and technologyOkta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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