Lead Generation Specialist – USA
Panacea Global Consultancy
- Pune, Maharashtra Ahmedabad, Gujarat
- Permanent
- Full-time
Position: Lead Generation Specialist
Location: Ahmedabad (Night Shift – USA Time Zone)
Company: Panacea Global Services
Job Type: Full-Time🔹 About the Role
We are looking for a Lead Generation Specialist to join our USA healthcare awareness program team. The role involves interacting with clients across the United States who are dealing with different medical conditions. You will be responsible for explaining ongoing awareness programs, building trust, and generating interest in participation.
This is an outbound process, focused on clear communication, empathy, and professionalism.🔹 Key Responsibilities
- Answer outbound calls from USA clients and patients regarding healthcare awareness programs.
- Engage with clients in a professional and empathetic manner to understand their needs.
- Share details of ongoing medical awareness programs and encourage participation.
- Record client information accurately in the CRM/system.
- Build rapport and trust while ensuring high-quality interactions.
- Follow compliance guidelines and maintain confidentiality of client information.
- Work with the team to achieve weekly/monthly lead generation targets.
- Excellent spoken and written English – must be fluent and confident in client interactions.
- Strong listening skills and ability to handle sensitive conversations with empathy.
- Previous experience in healthcare calling, lead generation, or customer support (USA process) preferred.
- Ability to explain programs clearly and encourage client interest.
- Comfortable working in night shifts (USA timings).
- Good computer and CRM handling skills.
- Bachelor’s degree (any discipline).
- 0–2 years of experience in lead generation / customer service / healthcare process.
- Freshers with excellent English and strong communication skills are welcome.
- Competitive fixed salary + incentives based on performance.
- Training on healthcare awareness programs and compliance.
- Exposure to USA process and international clients.
- Growth opportunities within the organization.
Send your resume to applynow@panaceaglobalservices.com with the subject line: “Application for Lead Generation Specialist – USA”