Documentation / Back-end support executive

• Create, prepare, and format business documents, reports, and presentations using MS Office tools.
• Ensure documents are accurate, complete, and compliant with company policies and regulatory requirements.
• Maintain version control and organize files for easy retrieval and reference.
• Support in preparing documentation for client proposals, contracts, and operational processes.

• Review and verify documents to ensure adherence to internal standards and external compliance regulations.
• Monitor document accuracy and consistency to maintain quality across all deliverables.
• Maintain an up-to-date understanding of compliance requirements relevant to documentation processes.
• Conduct periodic audits of documentation to identify and address gaps or errors.

• Maintain systematic and secure records of all business documents and correspondence.
• Ensure all documentation is archived according to organizational policies and retention schedules.
• Track and update databases, logs, and registers with accurate and timely information.

• Coordinate with internal departments to gather required documentation and information.
• Collaborate with cross-functional teams to ensure timely completion of documentation tasks.
• Serve as a point of contact for document-related queries, providing clear and accurate information.

• Identify opportunities to streamline documentation processes for greater efficiency.
• Recommend and implement best practices for document handling, quality checks, and storage.
• Support in the development of SOPs (Standard Operating Procedures) for documentation activities.

• Assist in planning and coordinating logistics for internal and external meetings, shipments, or project needs.
• Ensure all related documentation for logistics activities is prepared and maintained accurately.
• Provide back-end operational support to ensure smooth execution of day-to-day activities.

• Education: Bachelor's degree in Business Administration, Management, or a related field.
• Experience: Minimum 2 years in documentation, back-office support, or a related role.
• Technical Skills:

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong document formatting, editing, and presentation skills.
• Familiarity with document management systems (DMS) preferred.
• Core Skills:

• Strong attention to detail and accuracy.
• Excellent communication and collaboration abilities.
• Understanding of compliance and quality assurance processes.
• Effective organizational and time management skills.
• Ability to adapt to process changes and drive improvements.

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