Infrastructure Specialist: Azure DevOps
IBM
- Bangalore, Karnataka
- Permanent
- Full-time
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.Your Role and Responsibilities
- Working in a “DevOps” team, you will work with Developers to provide technical expertise on applications and infrastructure hosted on Azure platform utilising terraform.
- Drive higher service performance and availability whilst at the same time exercising good cost control.
- Focus on Automation, removing manual effort and technical debt
- Manage CI CD pipelines across various Production and Non-Production environments.
- Act as a technical focal point when required, such as when a major incident occurs
- Terraform CI/CD tools preferably Azure DevOps - Experienced skills needed here
- AWS , Kubernetes, GCP, docker, PowerShell or any other scripting language
- Database servers ideally Microsoft SQL Server
- Networking, WAF
- Manage infrastructure hosted on Azure platform. Familiarity with Microsoft’s latest Cloud Adoption Framework. Ensure the cloud hosted infrastructure and services adhere to agreed SLA and OLAs
- Manage tools and processes for CI/CD , Docker and terraform . Manage automation processes. Provide support services to deliver the required system availability, reliability and performance necessary to underpin business operations.
- Provide 2nd line application support that includes ‘Fix on Fail’, management of defects and change requests, support requests, proactive performance monitoring and management. • Assist in the creation and optimisation of 2nd and 3rd line support processes
- Using the in house ITSMF tools track all software service-related Incidents and Problems.
- Provide technical support to assist in resolving Major Incidents, including participating in technical war rooms meetings and communicating to senior management the status and progress of them. Ensure that effective Root Cause Analysis and linked actions are undertaken to prevent the recurrence of incidents. Work in collaboration with 3rd party software vendors to ensure services meet or exceed their contract obligations.
- Liaise with internal service users to define, monitor and ensure the delivery of Service Levels. Track compliance by use of comprehensive dashboards and governance reports.
- Adhere closely to the principals defined within ITIL. Particular attention being paid to configuration management, environment management and release management.
- Experience of working in a “DevOps” team or a similar multi skilled team in a technically demanding function.