Spa Manager (Female)
Sanghvi Brands Limited
- Middle East Goa
- Rs. 8,00,000 per year
- Permanent
- Full-time
- Proven experience as a Spa Manager or similar role in a luxury spa/ salon
- Senior candidate with 7 to 10 years of experience in Spa Management
- Strong leadership and managerial skills
- Excellent communication and interpersonal skills
- In-depth knowledge of spa treatments, therapies, and beauty products
- Passion for wellness, beauty, and customer service
- Ability to multitask and work under pressure
- Proficient in spa software and computer systems
- Familiarity with health, safety, and sanitation regulations
- Flexibility to work evenings, weekends, and holidays as required
- Plan, coordinate, and oversee the operations of the spa
- Manage a team of spa therapists, estheticians, and support staff
- Ensure exceptional customer service and guest satisfaction
- Develop and implement strategies to maximize revenue and profitability
- Maintain high standards of hygiene, cleanliness, and safety
- Handle customer complaints and resolve any issues in a timely manner
- Manage inventory, stock control, and procurement of spa supplies
- Stay up to date with industry trends, techniques, and best practices
- Conduct regular staff training and performance evaluations
- Collaborate with marketing team to drive spa sales and promotional activities
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