IAM Service Lead (Enterprise Directory)

Bangalore, Karnataka
Permanent
Full-time

2 days ago

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .IAM Service Lead (Enterprise Directory: AD/Entra ID)The IAM / Enterprise Directory Service Lead supports the Identity and Access Management (IAM) program within the Xerox Cyber Security organization. This role is responsible for designing, building, deploying, and continuously improving enterprise-scale IAM and Directory Services capabilities, including Active Directory, Microsoft Entra ID, Azure B2B and B2C capabilities.The role partners closely with business stakeholders, IT teams, and Cyber Security professionals to deliver secure, scalable, and resilient identity services that enable the business while reducing cyber risk.Primary Responsibilities:Design, implement, and manage enterprise Identity and Access Management and Directory Services solutions to ensure secure, reliable, and efficient access to systems and applicationsDefine, implement, and enforce access policies (Conditional Access Policies), roles, permissions, and identity standards across the enterpriseIntegrate IAM solutions with enterprise directory and authentication platforms, including Active Directory and Microsoft Entra ID (Azure AD)Collaborate with business and IT stakeholders to gather requirements and ensure IAM solutions align with business needs and security objectivesImplement and manage modern authentication capabilities, including:Multi-Factor Authentication (MFA)/Risk-based Adaptive AuthenticationSingle Sign-On (SSO)Passwordless authenticationPhishing-resistant solutions (e.g., FIDO2 tokens) using Microsoft Entra IDSupport Conditional Access policies, enterprise application integrations, app registrations, and identity lifecycle scenarios (B2B, B2C)Participate in security audits, risk assessments, and compliance activities to ensure alignment with regulatory and industry requirementsCollaborate with IAM architects and engineers on strategic initiatives, large-scale programs, and M&A integration effortsServe as a strong individual contributor who continuously improves IAM and Enterprise Directory service offerings, reliability, and security postureDevelop and maintain technical documentation, automation scripts (PowerShell), code repositories, and development environmentsProvide technical guidance to the Enterprise Directory Services (EDS) operations team and act as an escalation point for resolving operational incidentsAct as a technical subject matter expert (SME), advising project and application teams on secure integration with IAM and Enterprise Directory platformsKnowledge and Skills Required:Strong experience in Enterprise Directory hybrid Identity Implementations (Active Directory, Entra ID, Azure AD B2B / B2C etc.), Azure App Proxy etc.Strong experience in integrating enterprise applications using modern authentication and authorization standards, including SAML 2.0/OpenID Connect/OAuth 2.0/WS-Federation etc.Hands-on experience with Conditional Access policies, enterprise application onboarding, and identity governance conceptsProficiency in one or more programming or scripting languages such as PowerShell, Python, Java, or Perl for automation and integrationStrong written and verbal communication skills, with the ability to explain technical concepts to diverse audiencesDemonstrated experience working cross-functionally across multiple teams and large-scale initiativesStrong organizational skills and attention to detail in managing identity services and operational processesUncompromising personal and professional integrity, ethics, and accountabilityEducation and Experience Required:Bachelor's degree in computer science, Information Systems, Information Security, Engineering, or a related field8+ years of experience in IT services, including at least 5+ years specializing in Identity and Access Management with a focus on Enterprise Directory (hybrid and cloud) architecturesIndustry-recognized security or IAM certifications (e.g., CISSP, Microsoft Identity certifications, IAM-specific credentials) are a plus#LI-MC1
#LI-ONSITEShare this job:Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at https://www.xerox.com/en-us/jobs/connection and explore our commitment to connection and belonging! People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxTARecruiting@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.© 2026 Xerox Corporation. All rights reserved. Xerox® and Xerox and Design® are trademarks of Xerox Corporation in the United States and/or other countries.

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