We Are Hiring B2B Sales Support Executive – Portals & Listings In A Surat
- Surat, Gujarat
- Permanent
- Full-time
Maintain and update company profiles on B2B platforms (IndiaMART, GEM, etc.) with accurate product information and compelling visuals.Inquiry Handling:
Respond promptly to inquiries, qualify leads based on potential, and escalate them to the appropriate sales or management team.Lead Follow-up & Nurturing:
Monitor and track leads from online portals; ensure timely follow-ups and maintain conversion records.Content Optimization:
Collaborate with internal teams to keep product listings updated—descriptions, pricing, images, certificates, etc.—to ensure maximum visibility.Campaign Management:
Coordinate with platform account managers to plan and execute paid promotions, banner ads, and visibility boosters.Reporting & Analytics:
Prepare weekly and monthly performance reports highlighting key metrics such as inquiry count, response time, and conversion ratios.Platform Communication:
Act as the liaison between the company and B2B platforms, resolving issues and exploring opportunities for better exposure.Competitor Analysis:
Regularly monitor competitor listings and implement improvements to stay competitive in the marketplace.Internal Coordination:
Work closely with the sales, marketing, and design teams to ensure seamless content updates and promotional planning.Customer Database Maintenance:
Maintain and update a structured lead database, ensuring that all customer interactions and outcomes are properly logged and tracked.Qualifications:Bachelor's degree in Business, Marketing, or a related field1–3 years of experience in B2B portal management (IndiaMART, GEM, etc.)Proficient in MS Excel and online portal dashboardsStrong communication, analytical, and follow-up skillsDetail-oriented with a proactive attitude