Zoho Executive

Cascade Headway

  • Kochi, Kerala
  • Permanent
  • Full-time
  • 8 days ago
We are looking for a proactive and enthusiastic Zoho Executive to support end-to-end activities across sales, product demonstrations, implementation, and project coordination within the Zoho ecosystem.The role involves engaging with clients to understand business requirements, demonstrating relevant Zoho applications, assisting in implementation across multiple modules (CRM, Books, Inventory, Desk, etc.), and ensuring smooth project delivery and handover.This position is ideal for freshers who are interested in building a career in ERP, SaaS solutions, and business process automation.Key Responsibilities
Understand client requirements across sales, finance, operations, and support functions
Conduct product demonstrations for various Zoho applications, including:
  • Zoho CRM
  • Zoho Books & Finance Suite
  • Zoho Inventory
  • Zoho Desk
  • Zoho People and other relevant apps
Assist in solution discussions and support the sales process
Participate in implementation activities across different Zoho applications:
  • System setup and configuration
  • Data migration (Customers, Vendors, Items, Leads, etc.)
  • Workflow and basic automation setup
  • User roles and permissions configuration
Coordinate with internal teams for customization and integrations
Track project progress and support timely execution
Provide basic user training and onboarding support to clients
Ensure smooth project handover and documentation
Maintain clear records of client requirements and project updatesRequirements
  • Bachelor’s degree in Commerce, Business Administration, IT, or related field
  • Strong interest in business software, ERP systems, and digital transformation
  • Basic understanding of business processes (sales, accounting, operations)
  • Good communication and presentation skills
  • Willingness to learn multiple Zoho applications
  • Ability to handle multiple tasks and work in a structured manner
  • Basic knowledge of Excel and general business tools
Preferred (Not Mandatory):
  • Exposure to any CRM, accounting, or ERP software
  • Internship experience in sales, support, or implementation
Benefits Hands-on training across the Zoho ecosystem (CRM, Finance, HR, Support, and more)
Opportunity to work on diverse client projects across industries
Career growth in ERP consulting and SaaS implementation
Exposure to complete business workflows and automation practices
Certification support for Zoho applications
Performance-based incentives and growth opportunities
Mentorship from experienced consultants
Dynamic and fast-growing work environment

Cascade Headway