Sales Manager-Personal Loan (DSA)

• Acquire new Personal Loan customers within the identified segment.
• Consistently meet and exceed monthly targets for customer acquisition.
• Analyze customer needs related to transaction banking and offer appropriate solutions.
• Provide regular feedback to Relationship Managers on customer needs and business opportunities.
• Ensure adherence to selling norms and Standard Operating Procedures (SOPs) as defined by the organization.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Ensure high-quality sourcing aligned with the bank’s policies.

• Supervise catchment mapping and monitor customer feedback to identify potential opportunities.
• Promote a culture of customer centricity, innovation, compliance, and integrity within the team.
• Encourage automation and digital enablement to holistically meet customer needs.
• Mentor and coach senior team members to align with organizational values.
• Attract and retain top talent to support the bank’s rapid growth targets.

• Graduate in any discipline (mandatory) FullTime

• Minimum of 2 years of relevant experience in BFSI

• Strong customer orientation and relationship-building skills
• Excellent communication and interpersonal abilities
• Ability to work in a fast-paced, target-driven environment
• Knowledge of banking products and regulatory guidelines
• Leadership and team mentoring capabilities
• Digital mindset with a focus on automation and innovation

IDFC FIRST Bank