Fusion Middleware IaaS/PaaS Senior Engineer - Intelligent Operations
Oracle
- Bangalore, Karnataka
- Permanent
- Full-time
- Mandatory hands-on experience with Weblogic Server, Coherence, Web Tier (Oracle HTTP Server, WebCache), Java EE. Development experience will be highly valued.
- Required experience with Oracle Enterprise Manager (if experience is with Cloud O&M Platform, it should be highly valued)
- Required experience with any of the following Cloud Services :
- OCI (Oracle Cloud Infrastructure) - mandatory
- Application Container Cloud Service - nice to have
- Integration Cloud Service, SOA Suite Cloud Service, API Platform Cloud Service, Process Cloud Service
- Content & Experience Cloud, WebCenter Portal Cloud Service - nice to have
- Oracle Analytics Cloud - nice to have
- CASB Cloud Service, Identity Cloud Service, Security Monitoring & Analytics Cloud Service Intranet - nice to have
- AWS, Azure, or any other non Oracle cloud provider - nice to have
- Nice to have experience in one of the following areas:
- Identity Management (Identity Manager, Access Manager, Entitlements Server, Enterprise SSO, Adaptive Access Manager, Identity Federation, Oracle Universal Directory, Virtual Directory) or…
- SOA&BPM (Oracle Service Bus, B2B, Adapters, Business Rules, BPEL, CEP, Web Services Manager, Business Process Management Suite, BAM) or…
- Webcenter (Webcenter Sites; Webcenter Portal; Webcenter Content, Webcenter Imaging) or…
- Business Intelligence Technology (BI Enterprise Edition, BI Publisher, BI Mobile) or…
- Forms & Reports, APEX, ADF
- Deliver high quality technical results to ACS Customers;
- Understand customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.
- Analyze, troubleshoot and solve whenever feasible, the issues the customer may face using Oracle products.
- Identify required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience;
- Escalate at the right time customer issues to Technical Account Manager where relevant;
- Ensure adherence to internal methodology, tools and quality standards;
- Actively participate on Services development;
- Actively collaborate with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results.
- University Degree
- Excellent communication and technical documentation writing skills
- Development background will be valued
- Fluent English (other additional languages will be also valued)
- Availability to eventually travel and work onsite at customers
- Availability to work 24x7 (on-call services)
- Work in a shared team with members distributed globally and provide Support to ACS Customers on their critical environments, specifically in their WebLogic server environments;
- End-to-end hands-on administration: Install and configure, upgrade, patch, troubleshoot, optimize performance, knowledge transfer,…
- Deliver hands-on activities in customer maintenance windows.
- Guide customer on the best use of Oracle Products, Solutions or Architectures as per Oracle best practices and reference architectures.
- Which includes being a United States Affirmative Action Employer