Job descriptionTitle - Electrical EngineerLocation - DelhiDuration - Full Time roleKey Responsibilities :- Provide high-level technical service and support during equipment installations and servicing.- Coordinate with the Sales Team for customer complaints, sales opportunities, and parts sales.- Develop customer support standards, improving response time and managing service operational costs.- Comprehend project requirements and propose technical solutions in line with industry standards and company guidelines.- Analyze electrical machinery and systems, optimizing their performance through application installation.- Efficiently configure application settings to meet customer job requirements.- Minimize downtime and disruption during service assignments.- Ensure project completion within specified timelines through job scheduling and planning.- Effectively organize and use tools, adhering to corporate guidelines.- Execute Preventive Maintenance (PPM) activities as scheduled.- Continuously adapt to different service assignments, enhancing problem-solving and technical skills.- Maintain detailed service reports throughout the process.- Recommend spare parts for optimal performance and cost-efficiency.- Follow testing procedures to validate electrical system quality and reliability.- Document work comprehensively, recording project details accurately.- Timely escalate service issues and work towards logical resolutions.- Promote service contracts, monitor warranty machines, and offer renewals for Annual Maintenance Contracts (AMCs).- Share knowledge within the Service department to enhance expertise.- Apply cost control concepts and take ownership of company assets.- Gather market information for decision-making and service/product improvement.Desired Profile :1. Diploma/ B.E./B. Tech in Electrical Engineering is preferrable.2. Relevant work experience of 4 to 8 years in Graphic Art Industry especially in servicing of Printing equipment will be an added advantage.3. Candidates with a very good knowledge of handling electrical requirements of offset/sheetfed/large format printing machineries are preferred.4. Good business communication in English is mandatory.5. Willing to travel extensively.