- Engage with walk-in customers, making them feel comfortable and educating them on CBS/CLS offerings- Provide customers with a full bathing experience, showcasing the value and benefits of our product range- Gather and provide customer leads to the sales team for follow-up and conversion- Ensure the sales team follows up with customers after their OC visit, guiding them through to the purchase- Introduce and promote new products, educating customers on their benefits and unique selling points- Ensure customer satisfaction meets or exceeds targeted levels- Educate customers about our complete product range, including USPs, competition bench-marking, and value propositions- Assist customers in locating the nearest dealers for their convenience- Support sales efforts by ensuring targeted customer conversions and driving sales across different CBS and CLS verticals- Manage the display of products at OC according to VM guidelines, and provide feedback on product displays- Maintain the highest standards of cleanliness and upkeep at the OC- Manage OC inventory, ensuring 100% stock accuracy and timely stock reconciliation- Ensure CBS revenue generation for different verticals as per defined targets- Coordinate, collaborate with various stake holders for site visits, material availability & sales closure (ref:updazz.com)
