HO Product Manager Business Banking-HO & SUPPORT-Ho Business Banking

Kotak Mahindra Bank

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 13 days ago
Job Description:Grade: M5/M6Product Manager Role is key owner of strategy, roadmap and customer experience of the program across bank. Product Management involves comprehensive understanding of all the key stakeholders viz consumer; technology, industry; regulator; organization, channels, program branding. A product manager develops holistic understanding of the industry and category at product level including dynamics, markets and consumer behavior affecting the product distribution. In the current dynamically changing environment, product manager needs to be agile and be able to adapt to technologies and changing consumer behaviors using data analyticsJob Role: Critically review current processes for effectiveness, quality and simplification. Develop and implement process solutions to improve productivity.
 Responsible for framing and executing various processes
 Responsible for competition analysis in terms of processes followed by other banks
 Cordinating with internal teams to create a process or KYC framework.
 Drive 100% First pass in NTB AOF
 Training Channels on products, processes, new initiatives relating to business banking
 Actively communicate and engage with sales and branch banking teams, resolve their queries, complaints and take regular feedback on business proposition and campaigns and work closely with product , process and analytics team for further refinement.
 Identify & resolve strategic issues that may impair the team's ability to meet strategic, financial & technical goals.
 Regularly participate in channel reviews/meeting to drive business objectives.
 Ensure compliance with banks risk management planJob Requirements:
 Excellence in oral and written communication and channel drive
 Experience and understanding of business banking customers and segments.
 Sound understanding of KYC norms and onboarding process for current account customers.
 Ability to derive strategic insights and ability to read and understand data
 Ability to read consumer behavior and trends
 Innovative and problem solving approach
Job Requirements:
Job Role:

Kotak Mahindra Bank