Company Description Ship and Smile Logistics is a full-service third-party logistics provider based in Mohali district. Our people-powered approach combined with comprehensive, relationship-driven support provides shippers of all sizes with fast and reliable, multi-modal transportation services as well as strategic supply chain solutions - enabling them to optimize efficiency and deliver on business goals. Role Description This is a full-time, on-site role for a Freight Broker at Ship and Smile Logistics. The Freight Broker will be responsible for providing exceptional customer service, dispatching goods, managing accounts, and facilitating brokerage services. Daily tasks will include negotiating rates with carriers, tracking shipments, and building/maintaining relationships with shippers, carriers, and suppliers. The Freight Broker will also be responsible for managing shipments and ensuring that all documentation (e.g. bills of lading) is filed accurately and on time. Qualifications Previous experience in freight brokerage or logistics Strong customer service and sales skills Ability to manage multiple tasks and prioritize workload. Excellent communication (both written and verbal) and negotiation skills Proficient with transportation management systems and industry-related software (e.g. DAT, Load Boards) Problem solving and critical thinking skills. Business Administration, or related field is preferred. Availability to work flexible hours as needed.