Branch Manager-RL-Emerging Market (RL-EM)-RL Branch head

• Enhancement of Deposit pool from Customers

• Establishing standards and delivery of service

• Sale of non-deposit products. Cross selling targets progressively

• Sale of MF and Insurance products

• Fee Income

• Branch Administration

• Regulatory Compliance

• Manage productivity and overall morale of branch team members

• Overall responsible for break-even and P&L of branch

• Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities

• Must have had Sales experience and exposure, preferably of Liabilities products

• Qualifications- MBA / CA/ CAIB

• Good Leadership skills (though more tactical than strategic)

• Thinker: Doer - 40:60

• In-depth understanding of financial instruments, markets and macro micro economic processes

• Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT”

• Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

Kotak Mahindra Bank